Refund policy

Workshop Refund Terms
For most in-person workshops, payments are due in full at the time of registration. Our approach is that your payment for the program is a commitment to participate, just as it is our commitment to provide the best experience possible. It is a commitment on both our parts. So, the short answer is we don’t provide refunds on workshops, classes and courses.

If you need to cancel your reservation with more than 60 days notice, funds paid are transferable to a future workshop space permitting. With less than 60 days until the workshop, there are no refunds or transfers. There are no refunds or transfers for any reason once the event, class or workshop date has begun. We highly suggest that you get trip insurance to reduce your risk.

Workshops are attended by a number of different people with various skill levels and interest. Our goal is to make the experience a great one for everyone attending the workshop. If for some reason, you are not able to cooperate and work well with others you may be asked to leave the workshop. If you are asked to leave the workshop, there are no refunds provided.

Workshops begin and end at the times provided in the registration and workshop handout. You are expected to arrive on time for all sessions. If you are going to be late for any reason, we will start on time and you can work with other students to pick up on materials that you might have missed on the break.

Product Refund Terms

We have a 15-day return policy, which means you have 15 days after receiving your item to request a refund.

To start a return, you can contact us at info@ritualmischief.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@ritualmischief.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), or custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received your request, and we will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Last Updated May 2022